Please take your time to read all the policies involved in this site. By accessing 'MyFrienDoh's', you engage in our 'Service' and agree to be bound by the following policies, terms and conditions, and other documentation provided below. 

​

​

RETURN POLICY:

Generally, unless obliged by the Australian Consumer Law, we do not offer returns for  'change of mind'. 

​

Refunds are accepted if:

 

> There is significant damage to the product either during the production of the product or during shipping, OR there is a misprint or discrepancy on the product itself.

  What to do: On delivery day, if there is any suspected damage to the product, take photos and email them to

myfriendohspublic(at)gmail.com

   for an immediate refund and/or exchange. 

   Note: Refunds in this manner must be initiated within 48 hours of delivery to be considered. Anything past 48 hours will imply a     completed, no-fault product and void refund attempts. 

​

ACCC Compliance: We fulfil all obligations required under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Outside of these legally mandated requirements, all sales are final.

​

Exchanges: Requests for exchanges are reviewed on a case-by-case basis at our discretion, and must be initiated by the customer within 48 hours of delivery by emailing

myfriendohspublic(at)gmail.com

​

​

Private Policy:

---SECTION 1---

WHAT WE DO WITH YOUR INFORMATION

When purchasing any products from this store, as part of the buying and selling purpose, we collect some personal information that you provide to us, like your name, email and address.

​

---SECTION 2---

HOW WE GET YOUR CONSENT

When you provide us with your information when making a transaction, we imply that you consent to us collecting it and using it for that specific purpose only. If we ask for your personal information for a secondary reason, we will always ask for your expression or have an option to say 'no'.

If you want to withdraw your consent after opting in, you may email our support team at myfriendohspublic@gmail.com

​

---SECTION 3---

DISCLOSURE OF YOUR INFORMATION

We reserve all rights to disclose your personal information if we are required by law, or if you have broken our terms of service.

​

---SECTION 4---

THIRD-PARTY SOFTWARE

In general, the third-party software we use will only collect and use your personal information to the extent necessary for them to provide their services to us. However, some third-party software (like payment gateways) are subjected to their own privacy policy and we are required to provide them for your purchase-related transactions.

​

---SECTION 5---

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.